Subscription Policy
Last Updated: August 2025
At Timeless Jump™, we want your membership experience to be clear, flexible, and stress-free. This policy explains how our subscriptions work and how you stay in control.
Free Trials
- Many of our programs (e.g., Timeless Jump Skool, VO₂ Max Shreds) begin with a free trial.
- Trials convert into paid subscriptions automatically unless canceled before the trial ends.
- You can cancel anytime during the trial period to avoid charges.
Billing & Renewals
- Subscriptions renew automatically on a 28-day billing cycle (not calendar months).
- Your renewal date will move every cycle by 28 days from the original signup date.
- Yearly plans (if offered) are billed once per year; otherwise, recurring plans follow the every-28-days schedule.
- Payments are processed securely via Shopify, Stripe, PayPal, or other integrated gateways.
- You can cancel anytime; access remains active until the end of your current 28-day period.
Checkout disclosure (short):
“By subscribing, you agree to recurring charges every 28 days until canceled. Cancel anytime via your membership link. No hidden steps.”
Managing Your Subscription
- You’re always in control — subscriptions can be managed or canceled anytime via the “Manage My Membership” link in your welcome email or by contacting support@timelessjump.com.
- Upon cancellation, your membership will remain active until the end of your current billing cycle.
Refunds
- Subscription payments are generally non-refundable once billed.
- Refunds may be issued if you have not logged in, activated, or used your membership.
- As a courtesy, we may refund the most recent month if you reach out promptly. We cannot issue retrospective refunds for earlier months if usage is detected.
Important: No Need for Chargebacks
If you ever face an issue, contact us directly at support@timelessjump.com. We’ll assist you immediately — no need to file a chargeback with your bank, which only slows down resolution.
Our Commitment
We believe in fairness, transparency, and giving you full control. No hidden steps, no hassle — just clear policies designed to keep your Timeless Jump journey smooth.
📧 For questions or assistance: support@timelessjump.com