Last Updated: August 2025

At Timeless Jump™, your satisfaction is our top priority. We stand behind every product and program we create, and we’re always here to support you. If something isn’t right, we’ll make it right.

👉 You do not need to file a chargeback with your bank — we’ll assist you immediately and resolve your request faster, with no delays or complications.

Our Guarantee

• 100-Day Risk-Free Guarantee – If you’re not fully satisfied within the first 100 days, you can return your product for a refund.
• 1-Year No-Snap Warranty – All our ropes are built for durability. If your rope snaps or breaks under normal use within 1 year, we’ll replace it free of charge.

Returns (Physical Products)

• Products may be returned within 30 days of delivery in unused condition and original packaging.
• To start a return, email support@timelessjump.com with your order number.
• Once approved, we’ll provide instructions and process your refund to the original payment method within 5–10 business days.

Refunds (Memberships & Subscriptions)

• Free trials automatically convert into paid subscriptions unless canceled before the trial ends.
• You’re always in control and may cancel your membership at any time.
• Refunds: We will refund your membership if you have not used, activated, or signed in. As a courtesy, we may also refund the last month billed if you reach out promptly. However, we cannot retroactively refund past months if usage is detected.
• Cancellation stops future billing, and you will retain access until the end of your current billing cycle.

Our Promise to You

We believe in fairness, flexibility, and transparency. No hidden steps, no hassle—just clear policies that protect your investment and keep your journey with Timeless Jump stress-free.

For help with returns, refunds, or replacements:

📧 support@timelessjump.com