Last Updated: August 2025

At Timeless Jump™, we’re committed to delivering your order quickly, securely, and with full transparency. Please review our shipping details below:

Processing Time

• Orders are processed within 1–2 business days (including weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Options & Delivery Times

• Free Standard Shipping is offered on eligible orders (as stated at checkout).
• Typical delivery times:
• USA & Canada: 5–7 business days
• UAE & Middle East: 7–10 business days
• Europe: 5–10 business days
• Rest of World: 7–15 business days
• Express shipping may be available at checkout for an additional fee.

International Orders

• International customers are responsible for any customs duties, VAT, or import fees applied by their local authorities.

• We cover most of the process to make delivery smooth. However, in some regions (such as Turkey, Mexico, or South Africa), local regulations may require customers to provide national ID or tax identification numbers for customs clearance.
  
• Timeless Jump™ is not liable for delays caused by customs clearance or failure to provide required documentation.

Tracking Your Order

• Once shipped, you will receive a tracking link via email.
• Please allow up to 24–48 hours for tracking updates to appear.

Track your order here.

Delays & Exceptions

While we aim to deliver on time, delays may occur due to:

• Customs inspections
• Courier disruptions
• Peak holiday seasons

We appreciate your patience and will always support you in tracking and resolving delivery issues.

Lost or Damaged Packages

• If your package is lost in transit or arrives damaged, contact us immediately at support@timelessjump.com.
• Claims must be submitted within 7 days of delivery (or expected delivery for lost items).

Questions

For any shipping-related inquiries, please reach out to our support team at support@timelessjump.com.